1. How long does delivery take?
Dhaka City: Usually 1–2 business days.
Outside Dhaka: Usually 2–3 business days.
Delivery time may vary based on product availability and courier workload.
2. Do you offer same-day delivery?
Yes, only within Dhaka.
Orders must be confirmed before 4 PM.
Same-day delivery charge is 240 BDT (no COD).
Payment must be made in advance.
3. What are the delivery charges?
Inside Dhaka: 80 BDT
Outside Dhaka: 130 BDT
Large or heavy items may have higher delivery charges.
4. Is delivery free?
Yes, delivery is free inside Dhaka for orders above 2,500 BDT (regular delivery only).
5. Do you support Cash on Delivery (COD)?
Yes, COD is available nationwide.
However, some high-value or special items may require advanced payment.
6. What should I do if I receive a defective product?
Contact us within 24 hours
The product must remain unused, without scratches, and with all original packaging.
We will arrange replacement after verification.